Privacy Policy

Last Updated: 8/4/2023

*1. Introduction

Welcome to J.M. Haynes ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and purchase our products.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit/debit card details, billing address, and other payment-related information.

  • Account Information: Username, password, and account preferences.

  • Browsing Information: IP address, browser type, device type, operating system, and cookies.

  • Order Information: Details about the products you purchase, order history, and communication preferences.

3. How We Use Your Information

We use your information for the following purposes:

  • Processing Orders: Fulfilling and delivering your product orders, and providing order-related notifications.

  • Customer Support: Responding to your inquiries, providing assistance, and addressing issues.

  • Personalization: Tailoring your shopping experience, product recommendations, and marketing communications.

  • Legal Obligations: Complying with legal requirements, such as tax calculations and fraud prevention.

  • Marketing: Sending promotional emails, newsletters, and updates about our products and services (you can opt out anytime).

  • Analytics: Improving our website, products, and services through analyzing user behavior and preferences.

4. Data Sharing

We may share your information with:

  • Service Providers: Third parties assisting in website operation, payment processing, shipping, and marketing.

  • Legal Requirements: When necessary to comply with laws, regulations, legal processes, or government requests.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

  • Your Consent: With your explicit consent, we may share your information for specific purposes.

5. Your Choices

  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

  • Cookies: You can manage cookies through your browser settings. Learn more in our Cookie Policy.

  • Account Information: You can review and update your account information by logging into your account.

6. Security

We take reasonable measures to protect your personal data from unauthorized access and misuse.

7. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Your California Privacy Rights

California residents have specific privacy rights. Learn more in our California Privacy Notice.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent revisions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@jmhaynes.com